Responsible Gambling Policy

Scope and objectives

Ffbet’s Responsible Gambling Policy governs all activities on the Ffbet platform and sets out the commitments to reduce the risk of problem gambling, promote safe play, and provide tools to support players in maintaining gambling within their means.

Definitions

• Responsible gambling means practices that promote safe, controlled, and fully voluntary participation in gaming activities.
• Problem gambling refers to a pattern of gambling behavior that disrupts personal or financial functioning and may require intervention. Indicators may include persistent concern about gambling, inability to stop, or adverse consequences.
• Time-out is a temporary restriction on the ability to bet or deposit for a defined period.
• Self-exclusion is a formal, platform-wide withdrawal from all Ffbet products for a defined period or indefinitely.
• Limits refer to predetermined caps on deposits, losses, wagers, or time spent on the site.

Age and minor protection

Players must be at least 18 years old, or the age of majority in the applicable jurisdiction, to register and participate. We perform age and identity verification during registration and on an ongoing basis for compliance. If underage participation is detected or suspected, the account will be closed and any winnings may be forfeited in accordance with applicable law.

Player responsibilities

Players are responsible for managing their gambling activity. Ffbet provides tools to support responsible play, but the decision to gamble and the amount spent rests with the customer. We encourage players to set personal limits and to take breaks as needed.

Limits and controls

Ffbet offers the following controls, which may be set or amended by the player in account settings:

• Deposit limits: daily, weekly, and monthly caps on the amount a player may deposit. Applied at the account level for the entire platform. Changes to a limit take effect as configured; decreases apply immediately; increases require confirmation and a waiting period of 24 hours to prevent rash decisions.
• Loss limits: loss limits for casino and other products, set for day, week, or month. Calculated on the basis of the initial deposit.
• Wager limits: limits on total wagers in a defined period (casino side).
• Session time limits: limits on time spent gambling per session. Active immediately; reaching the limit logs the user out.

Cooling-off, Time-out and Self-exclusion

Ffbet provides time-out and self-exclusion options accessible within the Responsible Gaming section of the account. Activation is immediate. A customer may revoke a Time-out or a definite Self-exclusion after the minimum notice period described in the account settings; indefinite Self-exclusion requires confirmation and may be revoked only after a defined review period at Ffbet’s sole discretion.

• Time-out: a temporary restriction (for example, 24 hours up to several weeks). During time-out, deposits and bets are blocked; ongoing bets may complete; winnings are settled in the ordinary course.
• Self-exclusion: no access to any Ffbet product for the chosen period; promotional offers paused; upon expiry, accounts may auto-reactivate unless the customer requests earlier reinstatement, which is subject to review.

Self-exclusion support and reintegration

During self-exclusion, customers may contact our support team to discuss reinstatement options after the exclusion period. Reinstatement is subject to internal assessment and may require a waiting period before access is restored.

Problem gambling indicators and self-assessment

We provide a confidential self-assessment process. If a player indicates several indicators of potential problem gambling, we recommend voluntary action and seeking professional support. A qualified professional must diagnose gambling addiction.

Support and information

Ffbet provides information about responsible gambling and directs players to independent support services for professional help. We do not provide medical services but will assist with resources and referrals where appropriate. If you believe you may have a gambling problem, contact a licensed support service through your jurisdiction for help.

Data protection and privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws. Data used for account management and for safeguarding responsible gambling tools will be retained as required by law and for the duration of the customer relationship.

Policy administration and contact

This Responsible Gambling Policy is administered by Ffbet and is reviewed on a periodic basis. For questions or requests related to responsible gambling tools, please contact our support channels through the platform.